Employment opportunities
The Professional Service Review Agency is a small statutory authority tasked to review and investigate Medicare-referred cases of possible inappropriate practice relating to Medicare, the Child Dental Benefits Scheme and the Pharmaceutical Benefits Scheme.
We encourage and welcome applications from people of all genders, people from culturally and linguistically diverse backgrounds, Indigenous Australians, people with disability, and mature-age people.
Before applying for a role, check that you meet the eligibility criteria and possess the key skills and capabilities set out in the Application Package.
You can tell us in your application or when called in for interview if you need any adjustments to help you participate equally in the selection process. Please visit this page regularly for employment opportunities.
When PSR is recruiting new staff, jobs are listed here and advertised on APS Jobs – external site- external site - external site
We expect applicants applying for APS positions to address the selection criteria for the position. Please see Cracking the Code – external site- external site - external site for advice about how to structure your application.
Privacy
PSR is committed to the protection of your privacy in accordance with Privacy Act 1988 (Cth) (the Privacy Act), including the Australian Privacy Principles (APPs), and the Privacy (Australian Government Agencies – Governance) APP Code 2017.
Further information on how PSR handles your personal information can be found in the PSR Privacy Policy
Current Recruitment
APS5 Senior Case Officer
Salary range: $85,204 - $91,809 plus 15.4% superannuation
Business Unit: Case Management Unit
Closing date: 11:59pm (AEST) on Sunday, 30 March 2025
The role
The APS5 Senior Case Officer (SCO) plays a pivotal role in assisting developing people, managing change and influencing behaviours to support a culture that respects the perspectives, talents and value of each individual. The SCO will demonstrate contemporary leadership capabilities and lateral thinking and relationship building. The SCO will be an effective communicator and contribute to the achievement of outcomes in accordance with the APS Values and Code of Conduct and other regulatory frameworks.
The SCO guides work of the Case Management Team who manage medical and other case records. The Case Management Team is the primary point of liaison with a range of people involved in the PSR process including medical officers, legal representatives and medical office staff. The Case Management Team operates collaboratively across both the Case Management Unit and the Corporate Support Unit of PSR in response to agency requirements.
The SCO focuses on the development, productivity and output of team members and works collaboratively to ensure the efficient management of the PSR caseload.
To apply
Please read through the Candidate Information Kit (download below) for detailed information about this vacancy, key responsibilities and the selection criteria.
Submit your application to HREnquiries@psr.gov.au by the closing time and date advised in the Candidate Information Kit. Your application must include:
- a 1000 word (maximum) pitch telling us how your skills, knowledge, experience and qualifications make you the best person for the job and to perform at the relevant classification level
- your resume or Curriculum Vitae (CV), with a maximum of 3 pages
- applicant cover Sheet (download below)
APS4 Case Officer
Salary range: $78,308 - $84,067 plus 15.4% superannuation
Business Unit: Case Management Unit
Closing date: 11:59pm (AEST) on Sunday, 30 March 2025
The role
The APS4 Case Officer (CO) provides support to the Director PSR and PSR Committees. The CO is responsible for managing medical records and Agency records and the provision of administrative support to members of the Case Management Unit.
The role is the primary point of liaison with a range of stakeholders involved in the PSR process including medical officers, legal representatives and medical office staff.
The CO works collaboratively to ensure the efficient management of the PSR caseload.
To apply
Please read through the Candidate Information Kit (download below) for detailed information about this vacancy, key responsibilities and the selection criteria.
Submit your application to HREnquiries@psr.gov.au by the closing time and date advised in the Candidate Information Kit. Your application must include:
- a 750 word (maximum) pitch telling us how your skills, knowledge, experience and qualifications make you the best person for the job and to perform at the relevant classification level
- your resume or Curriculum Vitae (CV), with a maximum of 3 pages
- applicant cover Sheet (download below)
Temporary Employment Registers
2024-2025 Temporary Employment Register
Job type: Non-ongoing (Full-time/Part-time)
Classification range: APS Level 3 to Executive Level 2, Legal APS Level 4 – Legal Executive Level 2
Salary range: $66,717 - $167,014 plus 15.4% superannuation
Closing date: 11:59pm (AEST) on Wednesday, 31 December 2025
The role
PSR’s Temporary Employment Register is now open for candidates to register their interest in non-ongoing employment.
The Temporary Employment Register is for candidates who would like to register a general expression of interest in working with PSR. We will use the register to access appropriately skilled and experienced individuals for short-term, non-ongoing employment opportunities.
PSR will review the information provided and will contact you if we identify a vacancy that matches your skills and experience.
To apply
Please email your resume and cover letter outlining your skills and experience to HREnquiries@psr.gov.au. PSR will review the information provided and will contact you if we identify a vacancy that matches your skills and experience.
Applications submitted will remain active until 31 December 2025. If you wish to remain on our register after this date, you will need to reapply.
RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability- external site - external site
Enquiries
Enquiries about the Temporary Employment Register should be emailed to HREnquiries@psr.gov.au
APS Permanent and Temporary Section 26 Transfer Register
Job type: Section 26 Transfer (Permanent or Temporary)
Classification range: APS Level 3 to Executive Level 2, Legal APS Level 4 – Legal Executive Level 2
Salary range: $66,717 - $167,014 plus 15.4% superannuation
Closing date: 11:59pm (AEST) on Wednesday, 31 December 2025
The role
PSR is seeking talented ongoing APS staff with various skills and experience who are interested in a temporary or permanent transfer at level.
Interested applicants will be required to email a resume and cover letter outlining their skills and experience. PSR will review the information provided and will contact you if we identify a vacancy that matches your skills and experience.
To apply
Please email your resume and cover letter outlining your skills and experience to HREnquiries@psr.gov.au.
Applicants must be an ongoing APS employee and where an offer for Temporary Section 26 move is made, your home agency will be required to agree to release you.
Please note that you will only be contacted if a position arises that matches your skills and experience as described by you in your application form and resume.
Applications submitted will remain active until 31 December 2025. If you wish to remain on our register after this date, you will need to reapply.
**Please note that this opportunity is only available to Australian Public Service employees**
RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability- external site - external site
Enquiries
Enquiries about the APS Permanent and Temporary Section 26 Transfer Register should be emailed to HREnquiries@psr.gov.au