Current Employment Opportunities
The Professional Service Review Agency is a small statutory authority tasked to review and investigate Medicare-referred cases of possible inappropriate practice relating to Medicare, the Child Dental Benefits Scheme and the Pharmaceutical Benefits Scheme.
We encourage and welcome applications from people of all genders, people from culturally and linguistically diverse backgrounds, Indigenous Australians, people with disability, and mature-age people.
Before applying for a role, check that you meet the eligibility criteria and possess the key skills and capabilities set out in the Application Package.
You can tell us in your application or when called in for interview if you need any adjustments to help you participate equally in the selection process. Please visit this page regularly for employment opportunities.
When PSR is recruiting new staff, jobs are listed here and advertised on APS Jobs – external site- external site
We expect applicants applying for APS positions to address the selection criteria for the position. Please see Cracking the Code – external site- external site for advice about how to structure your application.
Current Recruitment
APS5 Senior Case Officer
Salary range: $85,204 - $91,809 plus 15.4% superannuation
Business Unit: Case Management Unit
Closing date: 11:59pm (AEST) on Sunday, 30 March 2025
The role
The APS5 Senior Case Officer (SCO) plays a pivotal role in assisting developing people, managing change and influencing behaviours to support a culture that respects the perspectives, talents and value of each individual. The SCO will demonstrate contemporary leadership capabilities and lateral thinking and relationship building. The SCO will be an effective communicator and contribute to the achievement of outcomes in accordance with the APS Values and Code of Conduct and other regulatory frameworks.
The SCO guides work of the Case Management Team who manage medical and other case records. The Case Management Team is the primary point of liaison with a range of people involved in the PSR process including medical officers, legal representatives and medical office staff. The Case Management Team operates collaboratively across both the Case Management Unit and the Corporate Support Unit of PSR in response to agency requirements.
The SCO focuses on the development, productivity and output of team members and works collaboratively to ensure the efficient management of the PSR caseload.
To apply
Please read through the Candidate Information Kit (download below) for detailed information about this vacancy, key responsibilities and the selection criteria.
Submit your application to HREnquiries@psr.gov.au by the closing time and date advised in the Candidate Information Kit. Your application must include:
- a 1000 word (maximum) pitch telling us how your skills, knowledge, experience and qualifications make you the best person for the job and to perform at the relevant classification level
- your resume or Curriculum Vitae (CV), with a maximum of 3 pages
- applicant cover Sheet (download below)
APS4 Case Officer
Salary range: $78,308 - $84,067 plus 15.4% superannuation
Business Unit: Case Management Unit
Closing date: 11:59pm (AEST) on Sunday, 30 March 2025
The role
The APS4 Case Officer (CO) provides support to the Director PSR and PSR Committees. The CO is responsible for managing medical records and Agency records and the provision of administrative support to members of the Case Management Unit.
The role is the primary point of liaison with a range of stakeholders involved in the PSR process including medical officers, legal representatives and medical office staff.
The CO works collaboratively to ensure the efficient management of the PSR caseload.
To apply
Please read through the Candidate Information Kit (download below) for detailed information about this vacancy, key responsibilities and the selection criteria.
Submit your application to HREnquiries@psr.gov.au by the closing time and date advised in the Candidate Information Kit. Your application must include:
- a 750 word (maximum) pitch telling us how your skills, knowledge, experience and qualifications make you the best person for the job and to perform at the relevant classification level
- your resume or Curriculum Vitae (CV), with a maximum of 3 pages
- applicant cover Sheet (download below)
APS4 Paralegal
Salary range: $78,308 - $84,067 plus 15.4% superannuation
Position type: Ongoing full-time or part-time
Closing date: 11:59pm (AEST) on Wednesday, 2 April 2025
Business Unit
The Paralegal performs a supportive role as part of the Case Management Unit. The Case Management Unit is a small team that reports to the Special Counsel and supports the Director, Associate Directors, Committees and the Determining Authority to manage and progress cases which have been referred to PSR efficiently and effectively.
The role
The Paralegal is responsible for working with PSR’s high performing in-house legal team to manage the Director and Associate Director’s caseload including providing guidance on procedural, legislative and regulatory matters, providing high level secretariat support and ensuring excellent document and record management. This also involves working collaboratively in a small team.
The Paralegal receives advice and guidance from their supervisor but has responsibility for setting their own work priorities and ensuring it is completed accurately and within deadlines.
Work conducted by the Paralegal is subject to review and accuracy checks prior to release internally or externally. The Paralegal is required to apply logic, initiative, knowledge and sound judgement in the exercise of daily duties.
The Paralegal refers decisions requiring or resulting in significant change to outcomes or timeframes or which relate to the strategic direction of a case to senior staff in the Case Management Unit.
Under direction, the Paralegal undertakes duties in accordance with the agreed standards for the APS 4 classification.
To apply
Please read through the Candidate Information Kit (download below) for detailed information about this vacancy, key responsibilities and the selection criteria.
Submit your application to HREnquiries@psr.gov.au by the closing time and date advised in the Candidate Information Kit. Your application must include:
- a 750 word (maximum) pitch telling us how your skills, knowledge, experience and qualifications make you the best person for the job and to perform at the relevant classification level
- your resume or Curriculum Vitae (CV), with a maximum of 3 pages
- Applicant cover sheet (download below)
Privacy
PSR is committed to the protection of your privacy in accordance with Privacy Act 1988 (Cth) (the Privacy Act), including the Australian Privacy Principles (APPs), and the Privacy (Australian Government Agencies – Governance) APP Code 2017.
Further information on how PSR handles your personal information can be found in the PSR Privacy Policy